🏚️ Post-Handover Defects: What to Do If Your Developer Ignores Snagging Reports

The Property Marketing
Jul 22
4 min read

Congratulations! 🎉 You’ve received the keys to your new dream home in Dubai. But what happens when, after the handover, problems start to appear? Cracked ceilings, loose tiles, poor paint jobs, plumbing leaks these are just a few post-handover defects many buyers unfortunately face. Even worse? Sometimes, your developer completely ignores your snagging report and refuses to fix the issues.

📢 This blog is your ultimate guide on what to do when your post-handover defects are left unresolved and how to protect your investment with the help of expert snagging support.

🧱 What Are Post-Handover Defects?

Post-handover defects are issues or flaws that become visible after you've officially taken possession of the property. These can include:

🔧 Electrical or plumbing malfunctions🎨 Paint inconsistencies, bubbles, or cracking🧱 Poor masonry, broken tiles, or hollow walls🚪 Faulty doors/windows or misalignments🌡️ AC leakage or improper insulation

These defects can dramatically affect your living comfort and the property’s value especially if you plan to rent or sell. That’s why professional snagging inspections are critical before and after handover.

👉 Learn about Dubai’s defect standards here:🔗 Dubai Snagging Codes You Should Know Before Final Handover

🧐 Why Developers Ignore Snagging Reports

Let’s be honest not every developer in Dubai is quick to act on snagging reports. Here are some unfortunate reasons why:

❌ Cost Avoidance: Fixing defects after handover comes at a cost. Some developers try to avoid these expenses.

⏳ Delays in Response: They hope you’ll give up chasing them.

🪄 Surface-Level Fixes: Some send handymen for patchwork, not real repairs.

📂 No Record of Official Complaint: They claim they never received the snagging report or ask for repeated submissions.

This is where having a professionally documented snagging report becomes your weapon. It proves your claims and gives you legal ground to demand action.

👉 Here's how to read and use your report correctly:

🔗 How to Read a Snagging Report – Dubai-Specific Standards Explained

🛠️ What You Should Do If Your Developer Ignores the Report

1️⃣ Stay Calm and Document Everything

Start by organising your snag list, emails, and pictures 📸. Always communicate in writing, preferably via email, and avoid just calling the developer’s hotline. You’ll need this paper trail later.

2️⃣ Follow Up Formally (With Deadlines)

Send a written notice reminding the developer of the defects and attach the snagging report again. Set a clear deadline (usually 7–14 days) for resolution.

📝 Pro Tip: Mark emails as “Urgent – Warranty Claim” to draw attention.

3️⃣ Engage a Third-Party Snagging Company (If Not Done Already)

This is your best move if you didn’t use one before handover. Companies like PropertySnagging.ae provide:

✅ Detailed snagging reports with photos and technical remarks

✅ Thermal imaging, moisture tests, and alignment tools

✅ Follow-up visits and professional reinspection reports

✅ Support with warranty enforcement

A third-party expert holds far more weight in disputes it’s your leverage!

4️⃣ Submit a Complaint to RERA or DLD

If the developer continues to ignore your complaints, you can raise the issue to:

🏛️ Dubai Land Department (DLD)

📌 Real Estate Regulatory Agency (RERA)

They have legal mechanisms in place to enforce rectification of post-handover defects. Be sure to include:

🔒 Copy of title deed

📝 Snagging report

📷 Photo proof

📧 Communication history

You can file online or visit the DLD Customer Happiness Center.

5️⃣ Never Attempt DIY Fixes (It Can Void Your Warranty!)

Many buyers get frustrated and start fixing things themselves. But wait! If you fix a defect without developer approval, your 1-year liability period or 10-year structural warranty could be voided.

Instead, allow professionals to assess and negotiate repairs within warranty protection.

🔁 Post-Handover Inspections Are Even More Important Than Pre-Handover

A surprising number of buyers in Dubai skip snagging altogether often because of trust in the developer or lack of awareness. But did you know that over 90% regret not doing it after handover?

👉 Read the full case study here:

🔗 Why 90% of Dubai Homebuyers Skip Snagging — and Regret It Later

🔎 Common Post-Handover Defects We Find in Dubai Properties

At PropertySnagging.ae, our inspection team frequently finds:

🧯 No fire barriers inside ceiling voids

🚽 Loose toilet fixtures or poor silicone sealing

🔌 Dangerous electrical outlets and open junction boxes

💦 Hidden water leakage under bathtubs or behind kitchen walls

🪟 Windows not fully sealed from external dust/sand

You deserve better, especially after paying millions for your unit. That’s why snagging is not just optional, it’s essential.

🛡️ Can a Developer Refuse to Fix Defects?

Under UAE law, developers cannot legally ignore legitimate post-handover defects, especially if:

🔸 The issues were reported within the 1-year defect liability period

🔸 The problems fall under the 10-year structural warranty

🔸 A certified snagging report supports the claim

If the developer refuses despite evidence, you are well within your rights to escalate legally with the DLD and pursue compensation.

💼 How PropertySnagging.ae Supports Homeowners

We don’t just inspect, we protect.

🏠 Our full suite of post-handover inspection services includes:

🔍 100+ point visual checks

🧪 Thermal imaging and damp testing

📸 PDF snagging reports with HD images

📋 Repair verification checklists

💬 Legal guidance and developer follow-up

Whether it’s a studio apartment in JVC or a luxury villa in Emirates Hills, we help homeowners take control and get what they paid for.

🤝 Final Advice: Don't Stay Silent About Post-Handover Defects

You’ve made a life-changing investment don’t let post-handover defects steal your peace of mind. Developers are obligated to deliver what they promised, and with the right experts by your side, you can make sure they do.